Returns & Exchanges
At Slow Fashion Brand, we prioritize mindful consumption and want you to cherish every piece you own. If your selection isn't quite right, we offer returns or exchanges within 30 days of delivery for all unworn, unwashed items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original sustainable packaging and include the packing slip to ensure a smooth processing experience.
Ship It Back
Affix the pre-paid carbon-neutral shipping label provided via email and drop the package off at any authorized collection point.
Receive Your Refund
Once our workshop inspects the returned items, we will process your refund or exchange within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing